​Effective Date: 17/07/2025

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At Phos, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services, whether you're booking a meeting room, joining us for a coffee, or signing up for updates.

 

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1. Who We Are

Phos is a coworking café located in Brussels, Belgium. You can contact us by email at hello@phos1030.com.

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2. What Personal Data We Collect

We may collect the following information when you interact with us:

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- Contact details (name, email, phone number)

- Booking information (date, time, service requested)

- Payment information (only via secure third-party services, we do not store payment details)

- Feedback or messages you send us

- Website usage data (e.g. cookies, page views, IP address)

 

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3. How We Use Your Data

We use your personal data to:

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- Process and confirm your bookings

- Respond to your questions or requests

- Send booking or services updates 

- Improve our website and customer experience

- Share updates 

 

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4. Legal Basis for Processing

We process your data based on:

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- Your consent (ex: when signing up for emails)

- Contractual necessity (ex: when you book a service)

- Our legitimate interests (ex:  improving our website)

 

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5. How We Protect Your Data

We take data protection seriously. Your information is stored securely and only accessible to staff or service providers who need it to perform essential functions (like bookings or payments). We do not sell your data.

 

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6. Who We Share Data With

We may share your data with:

- Booking platforms (ex: Wix Bookings)

- Payment processors (ex: Bancontact, PayPal)

- Email platforms (ex: Mailchimp, only if you sign up)

- All third parties are GDPR-compliant.

 

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7. Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies in your browser settings.

 

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8. Your Rights (Under GDPR)

You have the right to:

- Access your data

- Correct inaccurate data

- Request deletion

- Withdraw consent at any time

- File a complaint with the Belgian Data Protection Authority (https://www.gegevensbeschermingsautoriteit.be/)

- To exercise your rights, email us at hello@phos1030.com

 

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9. Data Retention

We only keep your data as long as necessary for the purposes outlined above. Changes to this policy. We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date.”